How To Track My Order

Once your order ships, you have three ways to track your delivery:

  1. Email confirmation: You’ll receive a shipping confirmation email with your tracking number and a direct link to view your delivery status.
  2. Website Order Tracking page: Enter your order number and email address on our Order Tracking page to see real-time updates.
  3. Shop app: Download the Shop app to automatically track your order from purchase to delivery and receive notifications.
  • We use different carriers depending on the item. For shipments via Amazon Logistics, the tracking number is for internal use and may not be viewable on public carrier websites. Rest assured, your package is on its way!

If the tracking link doesn’t update immediately, please allow some time for the carrier’s system to refresh.

For any questions, contact us at oasismooon2@gmail.com — we’ll make sure your order is on track.

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